Faculty and Staff Biography

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Nigel Spence

Director, Technical Support
Technical Support


Bachelor of Science in Information Systems from Colorado Technical University

Graduated Summa Cum Laude

Attended Cornell University and minored in Business Writing and Communications

Completed training in various computer software packages including Microsoft NT (Workstation and Server), Microsoft Windows Server, Windows XP, Microsoft SMS (Server Management System), Microsoft Active Directory, Microsoft Office Suites, Microsoft Exchange (Versions 4.0, 5.5, 2000, 2003), TCP/IP, Network Security, DNS/DHCP, Blade PC Technology, Cisco Certified Network Administrator training, HP Blade-CCI Technology Training, Houston, Texas


Directly supervises the network systems staff in accordance with the organization's policies and applicable laws. Managerial responsibilities include defining educational plans for employees; training; planning, assigning, and directing work, ensuring that service targets and project deliverables are met; addressing complaints; resolving problems; interviewing; hiring; scheduling vacations; rewarding and disciplining employees; preparing performance and salary reviews; and budgeting/fiscal management of the Administrative Systems environment.

Other major responsibilities include functioning as the primary architect responsible for the design, implementation and maintenance of network based technologies. Responsible for design, oversight, and management of virtual infrastructure. Will also research available technologies to solve business problems, evaluate potential solutions strategically based on business goals, and provide technical direction and guidance required to engineer candidate solutions. Primary areas of emphasis are maintenance of network infrastructure, e-mail system, and connectivity to the Internet, inclusive of hardware and software. Other duties include troubleshooting, set up and testing of new hardware, software, and maintenance of applications and operating systems.

Current Courses, Activities, and Scholarly Interest

I am a part of the NSBE (National Society of Black Engineers) and am a member of the National Association of Bail Enforcement Agents (Fugitive Recovery Unit). I also have a specialty in forensic science where I have done corporate security to insure that companies have a partner providing assistance by responding to incidents in support of their methodologies and by providing proactive services, in conjunction with their capabilities, to minimize risk profiles and ultimately lower the corporation's exposure to threat, including investigated criminal activities within the confines of corporations. I forensically capture crime scene evidence, while maintaining chain of custody to lead to trial and prosecution.


I enjoy all outdoor sports, my favorites being swimming, biking, hiking, soccer, basketball, football, and handball. I like to teach others, and more importantly, spend time with my family.